Transfers ToNot transferableDescriptionThis short-term vocational education course is designed to provide new and incumbent workers with the customer service skills required in getting to know their customer or client and in order to increase their employability. The topics covered include, but are not limited to, knowing what customers want, listening to customers, and telephone customer service. After completing this course, the student has an option to continue their education or become gainfully employed. The curriculum is modifiable for the Limited English Proficient (LEP) student. 