Transfers ToNot transferableDescriptionNo credit. Lecture 18 hours, laboratory 36. Builds on Service Advisor I to expand student knowledge and understanding of duties and responsibilities of automotive service consultants/advisors. Introduces new topics related to communication, product knowledge, and shop operations including service writing programs, parts expediting and technical tools and resources. This course aligns with ASE C1 Test task list. [ND]Usually HeldMon Wed 1:20pm–2:25pm, Mon Wed 2:35pm–4:55pm 