TransfermaticNC at Southwestern College

    NC 1073 - CUSTOMER SERVICE---THE RIGHT ATTITUDE

    Recent Professors
    M. Dullea
    Recent Semesters
    Fall 2026, Spring 2026
    Class Size
    35 students
    Credits
    0
    Fall 2026 Sections
    View Fall 2026 sections of NC 1073
    Transfers To
    Not transferable
    Description
    No credit. Examines how the right attitude has a positive impact on the workplace and our interactions with customers. Reviews how attitudes at work positively and negatively affect customer service, the company image, productivity, employee retention, and company growth. Explores techniques for maintaining a professional attitude. [ND]
    Usually Held
    Mon Wed 5:30pm–8:20pm, Mon Wed 8:30am–11:20am, Tue Thu 5:30pm–8:20pm, Tue Thu 8:30am–11:20am