TransfermaticNC at Southwestern College

    NC 1003 - CUSTOMER SERVICE: MASTERING COMMUNICATION

    Recent Professors
    M. Dullea, Brian J. Deyo, L. Hernandez
    Recent Semesters
    Fall 2026, Spring 2026
    Class Size
    35 students
    Credits
    0
    Fall 2026 Sections
    View Fall 2026 sections of NC 1003
    Transfers To
    Not transferable
    Description
    No Credit. Lecture 6 hours. Introduces effective and positive communication that is key to customer service success. Focuses on the communication process including common barriers to effective communication. Covers verbal and nonverbal communication, as well as listening skills. Explores and provides opportunity to practice the techniques of effective communication. [ND]
    Usually Held
    Tue Thu 5:30pm–8:20pm, Tue Thu 8:30am–11:20am, Mon Wed 5:30pm–8:20pm, Mon Wed 8:30am–11:20am