HOSP 54 - Customer Relations for the Hospitality Industry
- Recent Professors
- Not yet assigned
- Recent Semesters
- No scheduled sections on record
- Class Size
- Not published
- Credits
- 1.5
- Transfers To
- CSU
- Description
- This course covers the concepts and skills for providing outstanding customer relations including problem solving, effective communications, dealing with challenging customers, and cultural components of customer interactions service excellence. It also discusses customer relations goals, the importance of customer relations to business success, and current trends and practices.