ATL 105 - Service Writing and Shop Management

    Recent Professors
    Andrew Ebner
    Recent Semesters
    Fall 2026
    Class Size
    24 students
    Credits
    2
    Prerequisite
    Course Completion of ATL 101.
    Fall 2026 Sections
    View Fall 2026 sections of ATL 105
    Transfers To
    Not transferable
    Description
    Students will study automotive service advising, ethics, and shop management. Topics include communications, customer service, legal documents (California Bureau of Automotive Repair (BAR)), business interactions, billing, parts and labor guides, shop management applications, shop operations, sales, vehicle identification, and systems operations. Course content is aligned with tasks identified by Automotive Service Excellence (ASE) Educational Foundation.
    Usually Held
    Wed 10:30am–11:50am, Wed 7:00am–9:50am, Wed 9:00am–10:20am