AJ 353 - Public Safety Dispatcher Basic Course

    Recent Professors
    Steven Potter, Peggy Ruge, Tony Carrancho
    Recent Semesters
    Fall 2026
    Class Size
    30 students
    Credits
    3
    Fall 2026 Sections
    View Fall 2026 sections of AJ 353
    Transfers To
    Not transferable
    Description
    Students will receive training to learn the skills necessary for entry-level public safety dispatchers who have no prior training or limited experience in the areas of call-taking and dispatching. Topics include the criminal justice system, relatable laws, communication theory, telephone technology and radio procedures, resource and referral services, critical incidents, wellness management, human trafficking, mental health conditions and disability awareness, terrorism and extremist groups, cultural diversity and hate crimes, missing persons, domestic violence, and community policing.
    Usually Held
    Mon Tue Wed Thu Fri 1:00pm–4:50pm, Mon Tue Wed Thu Fri 8:00am–11:50am