CST 135 - HELP DESK FUNDAMNT
- Recent Semesters
- Spring 2027, Fall 2026, Spring 2026
- Class Size
- 18 students
- Difficulty
- 4.6Moderateout of 10
- Credits
- 1
- Spring 2027 Sections
- View Spring 2027 sections of CST 135
- Transfers To
- Not transferable
- Description
- Explores computer support processes and procedures that are used in business. Examines methods of communicating with users. Describes how service agreements are established with users. Defines problem solving procedures and methods to track and measure a problem until it is solved.