TransfermaticBUS at San Joaquin Delta College

    BUS 94F - Customer Service Strategies

    Recent Professors
    Not yet assigned
    Recent Semesters
    No scheduled sections on record
    Class Size
    Not published
    Credits
    1
    Transfers To
    Not transferable
    Description
    This course is designed to teach the business owners in any industry how to implement user-friendly and results-oriented customer service systems. Topics include how to satisfy the customer, the importance of customer service, how to measure customer satisfaction in the use of questionnaires and surveys, and how to set up customer service systems. The course also focuses on customer service as a marketing tool. Back to Top | Print-Friendly Page (opens a new window) Facebook this Page (opens a new window) Tweet this Page (opens a new window) Add to Favorites (opens a new window) All catalogs © 2026 San Joaquin Delta College. Powered by Modern Campus Catalog™ .