Transfers ToCSUDescriptionThis course is designed to focus on retail store operations with an emphasis on consumer behavior, store location and layout, merchandising, pricing, retail promotion and advertising, human resource management, and legal and ethical issues. This course will also cover developments in globalization, multi-channel retailing, and the use of the Internet to improve operating efficiencies and customer service. (CSU) Back to Top | Print-Friendly Page (opens a new window) Facebook this Page (opens a new window) Tweet this Page (opens a new window) Add to Favorites (opens a new window) All catalogs © 2026 San Joaquin Delta College. Powered by Modern Campus Catalog™ .