NHSN 042 - Medical Office Procedure and Customer Service

    Recent Professors
    DeSmith@riohondo.edu
    Recent Semesters
    Fall 2026, Summer 2026, Spring 2026, Fall 2025, Summer 2025
    Class Size
    35–40 students
    Credits
    Not published
    Fall 2026 Sections
    View Fall 2026 sections of NHSN 042
    Transfers To
    Not transferable
    Description
    This course is designed to develop professional skills and attitudes needed in a medical business environment. Topics include effective communication with patients and medical office staff, effective time management, scheduling appointments, greeting patients, telephone and email business etiquette, and adherence to Health Insurance Portability and Accountability Act (HIPAA) guidelines.
    Usually Held
    Mon 6:00pm–8:50pm, Wed 6:00pm–8:50pm, Wed 6:00pm–9:15pm