BIT 135 - BUSINESS SOFTWARE - CUSTOMER RELATIONSHIP MANAGEMENT
- Recent Professors
- Graciela Zacarias
- Recent Semesters
- Fall 2026, Summer 2026, Spring 2026, Winter 2026, Fall 2025
- Class Size
- 40 students
- Credits
- 2
- Fall 2026 Sections
- View Fall 2026 sections of BIT 135
- Transfers To
- Not transferable
- Description
- Introduction to Customer Relationship Management software to compile, format, and report sales, marketing, and customer service information. Emphasis will be on CRM software to track sales leads, organize marketing campaigns, and track customer interactions. Total of 36 hours lecture.