ARLN A120 - Airline Service Excellence

    Recent Professors
    Not yet assigned
    Recent Semesters
    Fall 2022, Fall 2021
    Class Size
    Not published
    Credits
    1.5
    Fall 2022 Sections
    View Fall 2022 sections of ARLN A120
    Transfers To
    CSU
    Description
    Examines the priority of customer service and satisfaction in the airline industry. Students will investigate how airlines differentiate service to be competitive and will use their findings to develop a personal approach to customer care.
    Usually Held
    Thu 7:40am–10:50am