TransfermaticWORKNC at Napa Valley College

    WORKNC 3H - Empathy in the Workplace

    Recent Professors
    Not yet assigned
    Recent Semesters
    No scheduled sections on record
    Class Size
    Not published
    Credits
    0
    Transfers To
    Not transferable
    Description
    This course is designed to introduce participants to the skills to build empathy including attentive listening, asking open-ended questions to check for understanding, honest communication, and mirroring to establish trust.