TECH 60 - Customer Relations for the Technician

    Recent Professors
    Jim Uranga
    Recent Semesters
    Winter 2027, Spring 2026, Winter 2026
    Class Size
    21 students
    Difficulty
    4.4Moderateout of 10
    Credits
    Not published
    Winter 2027 Sections
    View Winter 2027 sections of TECH 60
    Transfers To
    Not transferable
    Description
    Customer relations (soft skills) for the technician including benefits of knowing and using effective customer contact tools, proper customer interactions, ethics, and maintaining customer satisfaction.
    Usually Held
    Tue Thu 12:30pm–3:20pm, Tue Thu 2:30pm–5:20pm, Wed 6:30pm–8:35pm