HMT 076 - Hotel and Motel Front Office Management

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    Class Size
    Not published
    Credits
    3
    Transfers To
    CSU
    Description
    This course is an introduction to the principles of effective front office management. Topics include hotel organization, forecasting, revenue management, budgeting, front office interaction with sales, housekeeping, and human resources. Students examine the guest services role, reservations, registration, account settlement, the audit process, and evaluate a hotel operation.