COMM 082 - Conflict and Communication

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    Description
    Using a communication lens, this course examines the causes of human conflict, conflict management theory, and conflict management techniques applied in interpersonal, intergroup, and community settings. This course focuses on conflict management techniques including interpersonal communication, mediation, arbitration, negotiation, and reconciliation. Application and activities will address the components of conflict and the strategies by which conflict may effectively be managed in personal and professional settings.