Transfers ToCSUDescriptionThis course is an introduction to the field of operations management and addresses the design and management of the activities and resources that a firm uses to produce and deliver its products or services. Topics covered include product design, applied forecasting, aggregate planning, scheduling, total quality management, statistical process control, inventory management, facility layout operations planning, and lean/Just-in Time business processes. Concepts are illustrated by using abundant real world case studies, articles, illustrations, problems and cases. 