TransfermaticVOCED at Los Angeles Southwest College

    VOC ED 097CE - Blueprint for Customer Service

    Recent Professors
    Not yet assigned
    Recent Semesters
    No scheduled sections on record
    Class Size
    Not published
    Credits
    0
    Transfers To
    Not transferable
    Description
    This short-term vocational education course is designed to provide new and incumbent workers the customer service skills required to increase their employability and get to know their customer or client. Topics covered include knowing what customers want, listening to customers and over-the-phone customer service.