Transfers ToNot transferableDescriptionStudents learn to improve their writing ability and write professional email messages, memorandums and a wide range of business letters, including direct requests for information, replies to information requests, direct claims, adjustment letters, letters of recommendation, persuasive requests, refusing routine requests and breaking bad news to customers and to employees. This course is one in the series that lead to the college's Certificates in Business Administration, Marketing and Management. THEATER 