Transfers ToCSUDescriptionThe development of appropriate social skills for the workplace and for personal social effectiveness. Course includes building professional and personal effective communication within the workplace as well as, building self-confidence with one's communication abilities for students with disabilities. This course will also cover The American's with Disabilities Act and The Rehabilitation Act and the importance of self-advocacy. Lecture and group discussion on verbal, written and phone etiquette with regards to professional communication within the workplace. Development of goal-setting and organizational skills addressed in relation to building effective social skills for both workplace and personal social situations. Topics to include the following styles of communication: assertive, passive, aggressive and passively aggressive communication well interweaving scenarios and role-playing for students to understand the professional manner of interaction within employment. Lecture and discussion regarding cultural differences in the workplace and utilizing professional communication. Students will also take the Strong interests inventory to understand more about their interests and their preferred way to learn information, engage in leadership, and risking taking abilities which is needed to build work satisfaction. Students will also take the Myers Briggs Personality Type assessment to understand more about themselves in the workplace from learning how they make decisions to how one processes information. Lastly, the course will cover managing conflict with co-workers and customers while looking at effective strategies for conflict resolutions. 