BCOM 263 - Customer Service
- Recent Professors
- Sarah Ashlei Saucedo
- Recent Semesters
- Fall 2026
- Class Size
- Not published
- Difficulty
- 4.5Moderateout of 10
- Credits
- 3
- Fall 2026 Sections
- View Fall 2026 sections of BCOM 263
- Transfers To
- Not transferable
- Description
- Formerly CAOTO 263. This course covers customer service including its importance to a successful business, customers’ needs and wants, support, as well as interactions and relationships. Students learn to develop multitasking skills, reduce stress, and maintain a positive attitude. Students will explore several aspects of conflict and learn important skills that can help manage conflicts effectively as a customer service employee.