TransfermaticBCOM at Long Beach City College

    BCOM 263 - Customer Service

    Recent Professors
    Sarah Ashlei Saucedo
    Recent Semesters
    Fall 2026
    Class Size
    Not published
    Credits
    3
    Fall 2026 Sections
    View Fall 2026 sections of BCOM 263
    Transfers To
    Not transferable
    Description
    Formerly CAOTO 263. This course covers customer service including its importance to a successful business, customers’ needs and wants, support, as well as interactions and relationships. Students learn to develop multitasking skills, reduce stress, and maintain a positive attitude. Students will explore several aspects of conflict and learn important skills that can help manage conflicts effectively as a customer service employee.