Transfers ToNot transferableDescriptionThis course teaches technical support skills for those seeking employment in the computer and information systems field. The emphasis of this course will be on soft skills, career planning and customer business related knowledge to help the IT student prepare for and succeed in the industry. It also Includes training in the various means of delivering technical support and tools for gathering, organizing and disseminating technical information, and help desk organization. This course has been approved for online delivery. 