OT 48 - Today's Receptionist

    Recent Professors
    T. Dix
    Recent Semesters
    Spring 2027, Fall 2026, Spring 2026
    Class Size
    30–32 students
    Difficulty
    5.9Demandingout of 10
    Credits
    1.5
    Spring 2027 Sections
    View Spring 2027 sections of OT 48
    Transfers To
    CSU
    Description
    Today's Receptionist is a course where students will learn the proper use of the telephone, including basic communication skills, answering the phone, placing callers on hold, transferring calls, and taking complete messages. This course also includes handling mail, scheduling appointments, making travel arrangements, developing appropriate business relationships, and general front desk duties.