MA 073 - Medical Assistant Administration

    Recent Professors
    L. Goddard, L. Trejo
    Recent Semesters
    Fall 2026, Fall 2025
    Class Size
    30 students
    Credits
    3
    Prerequisite
    Prerequisite(s): MA 071 with a grade of "C" or better.
    Fall 2026 Sections
    View Fall 2026 sections of MA 073
    Transfers To
    Not transferable
    Description
    This course prepares Allied Health students to work the in a medical office administrative management (front office) of a medical office, clinic or other medical setting. Interpersonal communication focusing on therapeutic communication and workplace communication will be explored. The impact of human development, culture and health will be discussed. The course covers administrative and clerical functions of a medical office assistant including patient reception, scheduling appointments, telephone procedures, medical record management, concepts of basic bookkeeping, confidentiality, office management, professional activities and personal conduct.
    Usually Held
    Mon Tue 4:20pm–6:25pm, Mon Tue 4:20pm–6:30pm, Mon Tue 6:35pm–9:45pm, Mon Tue 6:35pm–9:55pm