Transfers ToNot transferableDescriptionThis course is designed to provide the student with fundamental skills regarding the importance of case management as a practice skill for social workers and other healthcare professionals. Students will gain knowledge on effective micro, mezzo, and macro systems service delivery. Students will use a strength-based, ecological model to a joint solution-oriented process and explore factors affecting case management today including federal and state legislation, technology, new service delivery models, and the resulting ethical and legal dilemmas. There will be a special emphasis on the development of cultural competence and equitable practices when engaging with diverse populations, and the impact of oppression and discrimination on case management services. (CSU) 