PDS 174 - CUSTOMER SERVICE

    Recent Professors
    Tracy Scovil
    Recent Semesters
    Fall 2026, Fall 2025
    Class Size
    35 students
    Credits
    0.5
    Fall 2026 Sections
    View Fall 2026 sections of PDS 174
    Transfers To
    Not transferable
    Description
    Provides the student with certain key skills and attitudes in order to effectively meet the needs of customers. The student will be introduced to the concept of internal and external customers, customer satisfaction and customer retention.
    Usually Held
    Sat 8:00am–10:50am, Sat 8:00am–11:05am