PDS 174 - CUSTOMER SERVICE
- Recent Professors
- Tracy Scovil
- Recent Semesters
- Fall 2026, Fall 2025
- Class Size
- 35 students
- Difficulty
- 5.2Moderateout of 10
- Credits
- 0.5
- Fall 2026 Sections
- View Fall 2026 sections of PDS 174
- Transfers To
- Not transferable
- Description
- Provides the student with certain key skills and attitudes in order to effectively meet the needs of customers. The student will be introduced to the concept of internal and external customers, customer satisfaction and customer retention.
- Usually Held
- Sat 8:00am–10:50am, Sat 8:00am–11:05am