Recent SemestersSpring 2026, Spring 2025, Spring 2024, Spring 2023, Spring 2022Class Size10–12 studentsCredits3PrerequisitePT 215 , PT 216 , PT 217 , and PT 218 or equivalent college course with a minimum grade of C. Transfers ToNot transferableDescriptionThis course is designed to introduce pharmacy technician students to the personal and professional development skills necessary for effective participation in a healthcare team as strong, capable leaders in the pharmaceutical industry. Subjects include: communication skills utilized in various healthcare settings, including verbal and non-verbal communication, listening, speaking, reading, professional courtesy, professional behavior, confidential communications, multi-cultural awareness, diversity of age:, gender, race, orientation, ethnicity, religion, ability, language, socioeconomics and literacy. Medication errors, upset patients and providers, customer service, externship readiness and career advancement are discussed. This course will also explore the benefits of professional mentoring relationships and professional organization resources. A laboratory experiential component provides a hands-on experience for role-play of pharmacy specific scenarios to facilitate development of self-awareness, empathy and respect for patients, family members and all members of the health care team.. Students will practice patient and healthcare team interactions, participate in mock interviews, write a cover letter, prepare a resume and complete a State Board of Pharmacy application for registration as a pharmacy technician.Usually HeldTue 8:10am–10:00am, Tue 1:10pm–4:00pm, Tue 4:10pm–7:00pm 