TransfermaticEMP at College of the Desert

    EMP 315B - New World of Work Skills: Customer Service

    Recent Professors
    Not yet assigned
    Recent Semesters
    No scheduled sections on record
    Class Size
    Not published
    Credits
    Not published
    Prerequisite
    EMP 315A or concurrent enrollment.
    Transfers To
    Not transferable
    Description
    Understand the difference between Empathy and Sympathy and learn how to develop good relationships with people from diverse cultures and backgrounds; work with clients and customers; make decisions based on client and customer needs; and understand the importance of client satisfaction. Noncredit Grading: Pass/No Pass EMP 315A or concurrent enrollment. Transfer Status: None Degree Applicable: NONC COD GE: None CalGETC: None