EMP 15 - New World of Work Skills: Empathy

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    Class Size
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    Prerequisite
    None
    Transfers To
    Not transferable
    Description
    Understand the difference between Empathy and Sympathy and learn how to improve your ability to connect with others; develop good relationships with people from diverse cultures and backgrounds; work with clients and customers; make decisions based on client and customer needs; and understand the importance of client satisfaction. Lecture Grading: Letter None Transfer Status: None Degree Applicable: AA/AS COD GE: None CalGETC: None