TransfermaticVOCH at College of Marin

    VOCH 92 - Enhancing Customer Service

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    Recent Semesters
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    Class Size
    Not published
    Credits
    0
    Transfers To
    Not transferable
    Description
    (No prerequisite.) This course teaches concepts and skills to provide outstanding customer service including the benefits of excellent service, working under pressure, internal partners, managing customer expectations, personality profiles, and handling difficult customers.