TransfermaticCIS at College of Alameda

    CIS 48AV - Help Desk Tools and Techniques

    Recent Professors
    Not yet assigned
    Recent Semesters
    No scheduled sections on record
    Class Size
    Not published
    Difficulty
    5.2Moderateout of 10
    Credits
    2
    Transfers To
    CSU
    Description
    Help desk tools and techniques: Troubleshooting problems on computer systems, both networked and stand-alone; customer service skills for success; use of help desk software.