TransfermaticNC at Citrus College

    NC 684 - Telephone Skills for the Workplace

    Recent Professors
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    Recent Semesters
    No scheduled sections on record
    Class Size
    Not published
    Credits
    0
    Transfers To
    Not transferable
    Description
    This course introduces learners to the basics of call center etiquette and effective communication. Students will learn how to conduct themselves professionally in a call center work setting and develop skills necessary to hold successful phone conversations with a diverse customer base. Open entry/exit.