TransfermaticNC at Citrus College

    NC 683 - Customer Service II: Essentials

    Recent Professors
    James Fischella
    Recent Semesters
    Spring 2027
    Class Size
    Not published
    Difficulty
    7.0Demandingout of 10
    Credits
    0
    Spring 2027 Sections
    View Spring 2027 sections of NC 683
    Transfers To
    Not transferable
    Description
    The Customer Service II: Essentials course introduces learners to and expands upon the basics of customer service and communication. Students will learn how to conduct themselves professionally in an American work setting and how to communicate effectively with coworkers and customers. Additionally, students will learn techniques, such as emotional awareness and conflict management resolution in order to develop and maintain positive outcomes in a professional or business environment. Open entry/exit.
    Usually Held
    Tue Thu 6:00pm–7:15pm