NC 682 - Customer Service I: Fundamentals

    Recent Professors
    Rolanda Elaine Jefferson
    Recent Semesters
    Fall 2026
    Class Size
    Not published
    Credits
    0
    Fall 2026 Sections
    View Fall 2026 sections of NC 682
    Transfers To
    Not transferable
    Description
    The Customer Service I: Fundamentals course introduces learners to the basics of customer service and communication. Students will learn how to conduct themselves professionally in an American work setting, how to communicate effectively with customers, coworkers, and superiors, and how to maintain positive interactions with customers in a variety of service formats. Open entry/exit.
    Usually Held
    Tue Thu 6:00pm–7:50pm