BUSMKT 420 - Customer Service
- Recent Professors
- D. Thompson
- Recent Semesters
- Spring 2027
- Class Size
- 35 students
- Difficulty
- 6.7Demandingout of 10
- Credits
- 3
- Spring 2027 Sections
- View Spring 2027 sections of BUSMKT 420
- Transfers To
- Not transferable
- Description
- Fundamentals of customer service in organizations. Topics include effective communication and transfer of tacit knowledge between an organization and its stakeholders, conflict management, creating a culture of service, increasing customer satisfaction, and building and expanding long-lasting relationships.