CUST 110 - Customer Service and Sales

    Recent Professors
    Danielle Jeffers, Marilyn Maestas
    Recent Semesters
    Spring 2027, Fall 2026, Summer 2026, Spring 2026, Fall 2025
    Class Size
    20–45 students
    Difficulty
    5.6Moderateout of 10
    Credits
    0
    Spring 2027 Sections
    View Spring 2027 sections of CUST 110
    Transfers To
    Not transferable
    Description
    This noncredit course introduces students to the knowledge, skills, and abilities needed for customer-centered positions. Effective service improves quality of life, whether students plan to work in private enterprise, government, non-profits, CUST 110 or family-owned businesses. The course focuses on key concepts, strategies, and techniques for delivering excellent customer service. Students will also develop essential skills, including communication, relationship building, critical thinking, understanding diversity, teamwork, and flexibility.
    Usually Held
    Tue 9:00am–12:00pm