Transfers ToCSUDescriptionDesigned to provide a thorough understanding and offer practi- cal application of the skills needed as a medical administrative assistant (This class was formerly OT 205). Topics include professional conduct, receptionist duties, telephone techniques, appointment scheduling, organizing and maintaining records, composing medical business correspondence, office maintenance and management, financial responsibilities including the billing process and collections, computer and information processing in the medical office, and preparation for a position as a medical ad- ministrativeassistant.Continuationofbasicknowledgeofmedical terminology is included. Issues of confidentiality, medical law, and medical ethics will be emphasized. Students will use medical office management software to simulate the administrative office environment. 