DCDT 281 - Diesel Shop Operations
- Recent Professors
- Not yet assigned
- Recent Semesters
- No scheduled sections on record
- Class Size
- Not published
- Credits
- 4
- Prerequisite
- None.
- Transfers To
- Not transferable
- Description
- This course introduces operations of dealerships, independent shops, and fleet shops. It emphasizes the various influences that affect the technician's position with the various operations. Topics include service, sales, parts, and financial operations. Customer Satisfaction Index (CSI) is also discussed. Field trips to local shops may be required.