BUS 332 - Cross-Cultural Customer Service
- Recent Professors
- Samer M. Batarseh
- Recent Semesters
- Fall 2026, Fall 2025
- Class Size
- Not published
- Credits
- 3
- Prerequisite
- None.
- Fall 2026 Sections
- View Fall 2026 sections of BUS 332
- Transfers To
- CSU
- Description
- This course focuses on defining and developing skills to ensure customer service satisfaction and success. Emphasis is placed on dealing with difficult situations and people from a cross-cultural perspective, and on bringing out the best in others. It provides practical, hands-on techniques for those engaged in customer contact.