BUS 224 - Customer Service
- Recent Professors
- Don L. Carlson
- Recent Semesters
- Fall 2026, Spring 2026, Fall 2025, Spring 2025
- Class Size
- Not published
- Credits
- 1
- Prerequisite
- None.
- Fall 2026 Sections
- View Fall 2026 sections of BUS 224
- Transfers To
- Not transferable
- Description
- This course introduces a study of the principles involved in building and delivering effective customer service. It focuses on providing value- added service through improved attitude, improved listening, conflict management, problem solving, and successful customer service interactions.