AT 106 - Automotive Shop Operations

    Recent Professors
    Jason D. Keith
    Recent Semesters
    Summer 2026
    Class Size
    Not published
    Credits
    2
    Prerequisite
    None.
    Summer 2026 Sections
    View Summer 2026 sections of AT 106
    Transfers To
    Not transferable
    Description
    This course introduces operations of automotive dealerships, independent shops, and fleet shops. Emphasis is placed on the various influences that affect the technician's position within the operation. Topics include service, sales, parts, and financial operations. Customer Satisfaction Index (CSI) and the Bureau of Automotive Repair (BAR) are discussed. Field trips to local shops may be required.
    Usually Held
    Mon Tue Wed Thu 8:00am–4:50pm