BUS 377 - Managing Service Quality

    Recent Professors
    Earl Murray
    Recent Semesters
    Fall 2026
    Class Size
    30 students
    Credits
    0.5
    Fall 2026 Sections
    View Fall 2026 sections of BUS 377
    Transfers To
    Not transferable
    Description
    An overview of the functions of quality customer service and their affect on the customer satisfaction process. Not open to students who have taken BUS 389.
    Usually Held
    Sat 1:00pm–5:35pm, Sat 8:30am–12:00pm